Job Description
Audit Coordinator I Healthcare Discover the responsibilities and qualifications for this role in the healthcare industry.EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others.
Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.
For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.
EXL is looking for a Payment Integrity Audit Coordinator to work 100% remotely from home! EXL was founded on the core values of innovation, collaboration, excellence, integrity, and respect.
In this role you will collaborate with a diverse group of Payment Integrity Audit Program leaders, and our operational team members to assist in the day-to-day operations to ensure timely completion of the audit process from selection to recovery. The successful candidate will be passionate, quality focused and have background in customer service.
The Audit Coordinator will assist the Leadership Team on day-to-day inventory management functions. The Audit Coordinator is responsible for reviewing large data files for applicable documentation needed to conduct audits as well as conduct provider outreach to obtain audit documentations.
Index
Audit Coordinator I – Healthcare Responsibilities:
- Review large data files for required documentation.
- Ability to covert data files into a single PDF
- Make outbound calls to Providers to verify address, contact information and confirm receipt of EXL Requested letters.
- Make outbound calls to Providers to verify receipt of record requests or audit results.
- Monitor and respond to email correspondence, both internal and external
- Ensure all notes are documented in the applicable audit program systems.
- Capable of building and maintaining strong interdepartmental working relationships
- Escalate issues to management and handle follow up action as needed.
- Become familiar with client reports and internal reports and assist in their preparation.
- Provide back-up assistance to other Audit Coordinators as needed.
- Work with internal departments to resolve issues.
- Comply with HIPAA and other regulations regarding confidentiality of information.
- Other duties as assigned to support the audit process and/ or company-wide programs.
Audit Coordinator I Healthcare Qualifications:
- High School Diploma or equivalent
- Prior Healthcare experience a plus
- Highly organized, detailed oriented and solid problem- solving skills.
Audit Coordinator I Healthcare Skills:
- Working knowledge of MS Excel, Word, Outlook, and Adobe
- Excellent oral and written communication skills
- Ability to do multiple tasks in a fast-paced environment with attention to detail.
What We Offer:
- EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
- From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
- You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills – key aspects for personal and professional growth.
- We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
- Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
- EEO/Minorities/Females/Vets/Disabilities
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL’s total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.