Commercial Sales Manager

Job Description

A commercial sales manager is a critical executive in charge of generating income and increasing sales. In order to accomplish company goals, this position usually entails managing a group of sales representatives, creating sales tactics, and building connections with clients and customers.

Developing and implementing sales plans and tactics to accomplish or surpass sales targets and revenue goals is the foundation of a commercial sales manager’s duties. They look for chances for growth and expansion by analyzing competition activities, consumer demands, and market trends. Utilizing their expertise in the sector and the company’s offerings, they create focused marketing campaigns and sales campaigns to break into new markets, attract new clients, and increase revenue.

Commercial sales managers are actively involved in driving sales activity and closing deals in addition to strategic planning. Setting an exemplary example, they actively participate in meetings, sales calls, and discussions with important customers and prospects. They convince clients to pick their goods or services over rivals’ by building trusting connections and making powerful sales presentations.

Commercial sales managers also have the duty of supervising and mentoring their sales force to guarantee optimal output and performance. They help sales professionals grow their abilities, overcome obstacles, and meet their goals by offering them direction, training, and support. In order to promote continual progress, they also set sales targets, monitor performance indicators, and offer frequent feedback and performance reviews.

In order to match sales tactics with more general company goals, Commercial Sales Managers also work closely with other organizational divisions including marketing, product development, and customer support. They provide sales projections, customer insights, and market feedback to guide marketing and product development strategies, keeping the business competitive and customer-focused.

Full job description

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.

Commercial sales managers are actively involved in driving sales activity and closing deals in addition to strategic planning. Setting an exemplary example, they actively participate in meetings, sales calls, and discussions with important customers and prospects. They convince clients to pick their goods or services over rivals’ by building trusting connections and making powerful sales presentations.

All things considered, a commercial sales manager is essential to generating income growth and realizing company success. They contribute to the organization’s sustainability and profitability through good leadership, strategic planning, and solid customer interactions, setting it up for long-term success in the market.

Responsibilities of Commercial Sales Manager

• Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
• Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers
• Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery
• Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price’
• Maintain records and billing for commercial accounts; processes returns and reconciles accounts
• Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone ‘one-team’ environment by assisting customers and AutoZoners with various aspects of the business
• Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM
• Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
• Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
• Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.

Requirements of Commercial Sales Manager

• High School Diploma or equivalent
• Basic knowledge of automotive parts is required
• Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills
• Ability to lift, load, and deliver merchandise
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement