Job Description
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Housekeepers are essential to the overall experience and happiness of guests at hotels and resorts since they keep these establishments comfortable and tidy. Due to their commitment to their work, the hotel receives excellent ratings and repeat business from satisfied visitors who have a pleasant and memorable stay.
There are a number of variables that might affect a housekeeper’s pay rate, including industry, employer, location, and experience. For instance, the typical yearly compensation of a housekeeper in the United States is between $20,000 and $40,000. However, depending on the geographic area, this might vary greatly; generally speaking, urban areas offer greater incomes because of their higher cost of living.
Additionally, housekeepers in upscale hotels or private homes may be paid more than those in entry-level roles because to their specific training or expertise. Furthermore, compared to non-unionized workers, housekeepers who operate in unionized conditions could be paid more and enjoy more extensive benefit packages.
All things considered, the pay scale for housekeeping positions can vary significantly depending on a number of variables. Therefore, anyone thinking about pursuing a career in housekeeping should find out what the going rates are in their community and bargain for a salary that takes into account their qualifications, experience, and industry norms.
Index
Qualifications of Housekeeper
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
Responsibilities of Housekeeper
- Cleaning and maintaining all rooms, bathrooms, and common areas in the home
- Dusting, vacuuming, sweeping, and mopping floors
- Changing bed linens and making beds
- Doing laundry, including washing, drying, folding, and ironing clothes and linens
- Washing dishes and cleaning kitchen appliances
- Cleaning windows, mirrors, and other glass surfaces
- Disposing of trash and recycling
- Organizing and tidying up rooms and storage areas
- Reporting any maintenance issues or damages to the homeowner
- Following specific instructions and preferences provided by the homeowner
- Adhering to health and safety standards while using cleaning chemicals and equipment
- Occasionally running errands such as grocery shopping or picking up dry cleaning, depending on the employer’s needs.
Upholding a tidy, orderly, and friendly atmosphere in the home is the principal goal of a housekeeper. In order to maintain living areas in the best possible condition—both aesthetically pleasing and in terms of general tidiness and order—housekeepers are essential. Their duties are extensive and include dusting, vacuuming, sweeping, mopping, changing bed sheets, making beds, doing laundry, washing dishes, and cleaning kitchen equipment in addition to cleaning and maintaining all of the rooms, restrooms, and common areas.
In addition to the standard cleaning responsibilities, housekeepers also handle more specialized cleaning jobs like cleaning windows, mirrors, and other glass surfaces, taking out the trash and recycling, and arranging and cleaning storage spaces and rooms. They are frequently entrusted with swiftly informing the homeowner of any maintenance concerns or damages, making sure that any required replacements or repairs are taken care of on time.