Housekeeping Supervisor In Canada

Job Description

Housekeeping supervisor in Canada must assure the order, efficiency, and cleanliness of rooms at hotels, resorts, or other lodging businesses. Housekeeping supervisor in Canada ensure that rooms, public spaces, and amenities are kept to the highest levels of cleanliness and guest pleasure by supervising and coordinating the work of housekeeping workers.

Task delegation to housekeeping supervisor in Canada includes quality control inspections of cleaned rooms and common spaces, and timely resolution of any problems or inadequacies are among their duties. Housekeeping supervisor in Canada are also in charge of hiring and developing housekeeping personnel, keeping track of cleaning materials and equipment, and following health and safety guidelines.

Housekeeping supervisors are vital to maintaining the reputation of hospitality businesses across Canada and fostering a pleasant guest experience because of their leadership, meticulous attention to detail, and unwavering dedication to perfection.

Full job description

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.
Located just four blocks from the Gables’ iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Provide guests with service that anticipates their needs. Guest requests that can not be personally performed by the supervisor are immediately referred to the manager or director.

Job Specific

• Ensures hotel security through key control
• In charge of safety and proper use and storage of hazardous chemicals
• Advises manager of rooms requiring repairs
• Writes work orders for guest room repairs
• Inspects guest rooms to ensure housekeeping standards are achieved
• Trains housekeeping supervisor in Canada in professional knowledge and skills according to the departmental standards
• Housekeeper’s Course Outline, Standards and Procedures
• Makes sure VIP rooms are provided with appropriate extra amenities and services
• Able to perform all duties and responsibilities of housepersons, room attendants and public spaces attendants
• Housekeeping supervisor in Canada must ensures that employees are committed to all Standards and Procedures and the hotel’s mission statement
• Communicates constantly with dispatcher to ensure that room status is updated and that priority requests are satisfied as soon as possible
• Solves any problems in their assigned area (i.e. valuables left unsecured in guest room; DND lights all day long; etc.)
• Provides employees an outstanding model of professional conduct, high morale and guest service
• Demonstrates excellent Guest Relations skills
• Performs additional duties and responsibilities as requested
• Housekeeping supervisor in Canada must ensures that employees turn in lost and found
• Reports any accident that occurs to manager
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Ensures aggressive cleaning of vacant dirty rooms during tight turns; punches vacant ready rooms, and provides any other assistance as needed on guest floors.
• Inspects and evaluates physical condition of the hotel daily for cleanliness and necessary repairs
• Ensures removal of Room Service trays from hallways and placement in appropriate location in service landings
• Greets and interacts with guests in an outstandingly friendly and professional manner
• Possesses full knowledge of the specific duties, responsibilities, and skills of each member of the Housekeeping department, and performs in any capacity as needed
• Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect
• Provides training for employees regarding department policies and procedures, operation of equipment, and daily tasks
• Coaches, counsels, retrains personnel as needed in order to ensure acceptable performance
• Coordinates the repair of Housekeeping equipment such as vacuums, buffers, carts, and furniture
• Counsels employees regarding both positive and negative aspects of their performance
• Ensures that lost and found items are turned into Security

Hence, Housekeeping supervisors in Canada contribute to the general success and reputation of hospitality businesses by carrying out these job responsibilities with professionalism, leadership, and attention to detail, guaranteeing a clean, cozy, and welcome atmosphere for customers.

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Complies with hotel uniform and grooming standards
• Is polite, friendly, and helpful to the guests, management, and fellow team members
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment, and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes

Qualifications Needed For Housekeeping Supervisor in Canada

Qualifications needed for a housekeeping supervisor position in Canada typically include a combination of education, experience, and skills. Here are some of it which we are looking for in housekeeping supervisor in Canada:

• Previous Housekeeping experience required
• Must have good English skills (read, write and speak)
• High school diploma preferred
• Must be able to give direction to Housekeepers
• Must be able to handle multiple tasks and be able to make appropriate decisions in difficult situations
• Requires extensive standing, walking, lifting and bending
• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
• Able to work a flexible schedule, including weekends and holidays
• Must be customer-service orientated and have excellent hospitality skills

Physical Demands

• It is required by this position that one will be:
• On their feet over 2/3 of the time
• Walking over 2/3 of the time
• Reach with hands and arms under 1/3 of the time
• Using hands to handle, feel or point over 2/3 of the time
• Stooping, kneeling, crouching, crawling under 1/3 of the time
• Using their listening and communication skills over 2/3 of the time.
• There are special vision requirements that we ask for and they are: