Receptionist
Job Description
Full Description of Receptionist Jobs in United Kingdom
Receptionist jobs in United Kingdom offer dynamic opportunities for individuals with strong communication skills, organizational abilities, and a knack for providing exceptional customer service. As the initial point of contact for customers, guests, and staff, receptionist positions in the UK are essential to the efficient running of several companies and organizations. These positions need someone with great organizational, professional, and communication skills in order to handle administrative work efficiently and deliver top-notch customer service. Receptionists should politely and quickly answer phones, greet visitors upon arrival, and handle inquiries. Their kind and inviting attitude sets the tone for the entire encounter, making a good first impression and guaranteeing that guests feel cared for and appreciated as soon as they arrive.
Receptionists handle inbound correspondence in addition to administrative tasks like calendar management, appointment scheduling, and meeting room coordination. By helping with secretarial duties, managing mail and deliveries, and organizing papers, they play a critical role in preserving office efficiency. In a company, receptionists often act as the main source of information, answering questions, connecting them to the right people or departments, and making sure that requests are fulfilled correctly and on time. They are able to manage a variety of tasks with professionalism and attention to detail because of their effective multitasking and prioritization skills.
Additionally, via their contacts with customers, guests, and coworkers, receptionists represent the company or organization they work for by emulating its values and ethos. Their responsibilities go beyond helping with paperwork; they also help build goodwill and improve the clientele’s entire experience. Receptionists enhance the organization’s reputation and success by offering a warm and inviting environment, prompt service, and helpful assistance. They also foster a healthy and productive work environment that benefits all parties involved.
In the UK, a receptionist’s pay might vary based on a number of variables, including the employer, industry, region, and experience level. But according to my most recent update, a receptionist’s annual salary in the UK usually falls between £18,000 and £25,000.Salary ranges for entry-level professions may be closer to the lower end, but experienced receptionists or those employed in highly sought-after fields like law or finance may be paid more. Furthermore, in order to cover the increased cost of living, receptionists in larger cities or metropolitan areas may earn greater compensation.It’s crucial to remember that pay may also differ depending on other elements including the organization’s size and reputation, extra benefits provided, and the degree of responsibility involved in the position. Bonuses, health benefits, and chances for professional growth are examples of benefits that some companies may provide, and these can have an effect on total pay.It is advised to check job postings, industry reports, or wage surveys particular to the area and industry of interest for the most accurate and current information about receptionist salaries in the UK.
Index
Purpose of Receptionist Jobs in United Kingdom
The Receptionist is the first point of contact for visitors calling or visiting our client’s office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.
A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This role requires working in shifts, so flexibility is a plus.
Key Responsibilities of Receptionist Jobs in United Kingdom
- Meeting, greeting, and interacting with visitors, tenants and contractors
- External and internal call and email handling including taking and passing on accurate
- messages
- Updating log-books and schedules
- Processing deliveries
- Ordering, organising and assisting with building events
- Populating data collection workbooks
- Ensuring that security to the building is maintained in line with guidance and standard
- operating procedures
- Carrying out the reception training for any cover team members and identifying ongoing
- training needs for the cover team, liaising with the Team Leader as needed
- Raising any concerns about process, practice or incidents as appropriate
- Internal
- Actioning any reasonable task instructed by your line manager or property manager
Key Skills of Receptionist Jobs in United Kingdom
- A committed attitude and dedication to creating a memorable guest experience
- Fluent written and spoken English
- Experience using email and Microsoft packages
- An energetic approach that shines through in your work
- A team focused attitude
- A natural passion and desire to make every visitor smile
- Excellent personal presentation
- Adopts the company values – Teamwork, Integrity, Passion and Success
- Is innovative and can spot an improvement opportunity
- Has the ability to empathise and understand the customer’s needs
- Has exceptional communication skills
- Appreciates and values each other’s differences
- Always considers the best interests of the company, colleagues and customer
- Has a diligent work ethic
REWARDS & BENEFITS of Receptionist Jobs in United Kingdom
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday plus bank holidays
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
