Job Description
You will play a crucial support role in our sales team as a Sales Staff Jobs in Portugal, adding to the general effectiveness and success of our sales operations. There will be a wide variety of tasks that you will be responsible for in order to support sales representatives, facilitate customer interactions, and make sure that the sales process runs smoothly. Your main duty will be to greet clients, help them with their questions, and professionally and amiably handle their needs and concerns in order to deliver exceptional customer service. You will interact with clients in a proactive manner to learn about their needs, make suggestions for goods or services, and assist them with the purchasing process.
You will also help with inventory management duties like replenishing shelves, keeping an eye on product levels, and performing routine inventory checks to guarantee sufficient stock availability. Processing sales transactions, accepting cash and credit card payments, and keeping accurate records of cash register and sales transactions are all possible responsibilities of your job. Additionally, you will assist sales representatives by setting up product displays, creating sales materials, and planning events and promotions. In addition, you will help with administrative tasks like taking calls, sending emails, setting up appointments, and keeping track of client information.
To succeed in this position, one must possess excellent organizational abilities, attention to detail, and multitasking abilities. You should be a customer-focused individual with outstanding communication skills who genuinely wants to help customers have a better shopping experience. You should also be proactive, resourceful, and capable of working well in both solo and group settings. Although previous experience in sales or customer service roles is preferred, it is not always required. Those who are passionate about delivering exceptional customer service, have a positive attitude, and are willing to learn are encouraged to apply
Sales Staff Jobs in Portugal have an estimated monthly compensation of €1,670, with an average salary of €650. The midpoint of the ranges from our unique Total Pay Estimate model, which is based on salaries gathered from our users, is represented by these numbers, which is known as the median. The monthly additional pay is expected to be €1,020. Commissions, tips, profit-sharing, and cash bonuses are examples of additional compensation. Values that fall between the 25th and 75th percentiles of all pay data available for this role are represented by the “Most Likely Range”.
Index
Responsibilities of Sales Staff Jobs in Portugal
- Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, etc., are processed accurately and promptly upon receipt
- Order entry
- Returns: ensure that returns are processed in a timely manner
- Credit and debit memo processing
- Delivery processing
- Invoice processing
- Price review
- General data entry activities relating to the order to cash process
Requirements For Sales Staff Jobs in Portugal
- Language skills – fluent English and Spanish/Portuguese are an advantage
- 1-2 years’ experience working in a fast-paced customer service department, preferably within a multi-national environment
- Accurate with strong attention to detail and good time management skills
- Ability to work to tight deadlines in a fast-paced department
- Flexibility and willingness to work outside of regular hours if required
- Good computer skills; Knowledge of Microsoft Office tools and SAP an advantage
- Ability to work well under pressure in a target-driven environment
Specialized Skills For Sales Staff Jobs in Portugal
Key Relationships / Interfaces
- Customer support both internal and external
- Sales and marketing
- Warehouse
- Customer Service management
- Demand Planning team
- EMEA HQ Support functions (QA/RA, HR, IT, Finance, Planning)
- External service providers